Conrad Tulum Riviera Maya Exterior photo This is an aerial view of a luxurious tropical resort nestled along a beautiful coastline. The scene is dominated by crystal-clear turquoise water, a white sandy beach, and lush green vegetation. 

On the beach, there are rows of white lounge chairs,Conrad Tulum Riviera Maya Interior photo The photo shows a spacious, modern lounge area with a strong emphasis on natural materials and a warm color palette. The walls and ceiling are clad in light-toned wood, creating a cozy and inviting atmosphere. 

A large, dark flat-screen TV dominatesConrad Tulum Riviera Maya Exterior photo The photo shows a well-lit, modern hotel breakfast area. The main focus is a long, dark wooden buffet counter running along the right side of the image. It's laden with various breakfast items, including pastries, fruits, cereals, and what appears to
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From353US$ /night
Check-in
26Apr2026Select date
Check-out
27Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
-
Directly on a private white sand beach
Great
8.2
9.2
/10
4.6
4.1
/5

Offering bicycles for rent, as well as Wi-Fi in public areas, the 5-star Conrad Tulum Riviera Maya hotel is 4.8 km from the Akumal Monkey Sanctuary. Located 10 minutes' drive from the Aktun Chen Natural Park, the hotel features 349 rooms with views of the garden.

Location

You'll need 33-minute drive to Aeropuerto de Playa del Carmen airport. The Conrad Tulum Riviera Maya is also 2.9 km from the ATV's Xtreme in Tulum.

Nature lovers will appreciate proximity to the known Akumal Public Beach, which is about 15 minutes away by car.

Rooms

This Tulum hotel offers rooms with a balcony and a seating area featuring an air conditioner, along with a flat-screen TV with satellite channels. Also, there is a private safe, a mini fridge bar and coffee/tea making facilities provided. They feature bathrooms with a separate toilet and a shower as well as hair dryers and bath sheets.

Eat & Drink

Maratea restaurant offers Greek cuisine for dinner, while brunch can be enjoyed at Ultramar restaurant. Conrad Tulum Riviera Maya hotel has a Greek restaurant for on-site dining with ocean views. Gastronomic options include a coffee bar. There is a restaurant serving Japanese food approximately 600 metres away.

Leisure & Business

At the smoke-free Conrad Tulum Riviera Maya fitness classes and spa therapy are available for an extra charge. Guests will find a hot tub by an infinity pool. This property offers sport activities, such as diving, cycling, and billiards. The hotel has a wellness centre featuring a Jacuzzi, a sauna, and a massage chair. The accommodation also provides a meeting room for those arriving on business.

“Conrad Tulum Riviera Maya strikes me as a well-designed property that balances luxury with Tulum's natural beauty, with a family-friendly focus and a broadly appealing range of dining options. Its smaller, private beach offers an intimate experience, while Ceiba Club access elevates the stay with exclusive amenities. I see potential downsides in the a la carte dining prices, but overall, the attentive service and comprehensive facilities suggest a satisfying vacation.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

Conrad Tulum Riviera Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Governor King Suite
3 persons
1 King-size bed
Non-smoking
Bathtub
Room Mobility accessible
2 persons
1 King-size bed
Shower
Non-smoking
Governor Suite
3 persons
Shower
Coffee machine
King Suite
3 persons
1 King-size bed
Tropical view
Shower
Non-smoking
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Facilities

Conrad Tulum Riviera Maya offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Conrad Tulum Riviera Maya offers an enticing selection of dining venues that celebrate both local and international flavors. From the romantic ambiance of Greek and Mexican cuisine to family-friendly Asian dishes, each restaurant is a destination of its own, promising guests a delightful culinary experience within a stunning setting.
Conrad Tulum Riviera Maya Restaurant photo The photo shows a brightly lit, modern interior space that appears to be a cafe or restaurant. The overall color palette is warm and neutral, with light wood tones, cream walls, and touches of green. 

The focal point of the foreground is a large, ro

Maratea

Greek
Ambiance
Modern, Romantic
Key Offerings
Indulge in a creatively crafted menu featuring vegetarian and gluten-free options, all within an intimate and stylish environment.
Reservation
Recommended
Dinner: 6 PM - 11 PM

Autor

Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Delight in the rich flavors of Mexican cuisine with a variety of vegetarian options, designed to warm the heart and satisfy the palate.
Reservation
Recommended
Dinner: 6 PM - 11 PM

Kengai

Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Experience the vibrant tastes of Asia with a focus on vegetarian dishes, perfect for families and couples alike in a contemporary setting.
Reservation
Recommended
Dinner: 6 PM - 11 PM

Ukai

Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Enjoy an exquisite selection of sushi, with both vegetarian and vegan options available, all served in a welcoming atmosphere.
Reservation
Recommended
Dinner: 6 PM - 11 PM

Arbolea

American, Mexican, International
Ambiance
Modern
Key Offerings
Start your day with a delightful array of continental and buffet breakfast selections, perfect for fueling up for a day of adventure.
Reservation
Not needed
Breakfast: 7 AM - 11 AM

Conrad Tulum Riviera Maya Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Explore Tulum
Explore Tulum's Treasures
Top Attractions
Activities
Dining
Entertainment
Playa Chemuyil
10 minutes' walk
A pristine beach known for its tranquil waters and soft sand, ideal for relaxation and snorkeling.
Riviera Maya Golf Club
20 minutes' walk
An 18-hole championship golf course set in lush surroundings, perfect for avid golfers and newcomers alike.
Xcacel-Xcacelito
Xcacel-Xcacelito
10 minutes' drive
A protected beach and turtle sanctuary, offering a serene escape and opportunities to see nesting turtles in season.
Cenote Santa Cruz
5 minutes' drive
A beautiful cenote known for swimming and snorkeling, surrounded by lush jungle and stunning rock formations.
Discover the local attractions near Conrad Tulum Riviera Maya
Venture through a variety of attractions near Conrad Tulum that showcase the natural beauty and culture of the area
Ideal for golfing enthusiasts: Riviera Maya Golf Club
Great for swimming and relaxation in a natural setting: Cenote Xunaan-Ha
Perfect for nature walks and wildlife observation: Aktun Chen Natural Park
Well suited to adventure seekers and cave exploration: Aktun Chen
Best for swimming and enjoying stunning natural formations: Cenote Media Luna
Suited for snorkeling in pristine waters: Aktun Chen Cenote
Ideal for art lovers and cultural experiences: Mexicarteakumal
Great for family-friendly outdoor activities: Parque Aventuras Mayas
Snorkeling at Xcacel Beach
10 minutes' drive
Thrilling snorkeling experience with vibrant marine life. Equipment rentals available on-site.
Yoga Retreats
15 minutes' drive
Relaxing yoga sessions offered at nearby studios, perfect for rejuvenation and stress relief.
ATV Adventures
10 minutes' drive
Exciting ATV tours through the jungle and cenotes, providing an adrenaline rush for adventure seekers.
Hacienda Dona Isabel
15 minutes' walk
Charming restaurant offering authentic Mexican cuisine, known for its colorful ambiance and signature margaritas.
Local Tastes
10 minutes' drive
Casual dining experience with fresh seafood and local dishes. Family-friendly with vegetarian options available.
La Nave Pizzeria
10 minutes' drive
Casual eatery famed for its wood-fired pizzas and relaxed atmosphere, ideal for families and groups.
Discover dining options near Conrad Tulum Riviera Maya
Savor delicious culinary options near Conrad Tulum that highlight local flavors and dining experiences
Perfect for enjoying a fusion of Japanese and Peruvian cuisine: Nikkei Mashua Restaurant
Casa de la Cultura
15 minutes' drive
Cultural center hosting art exhibits and live performances. Offers a unique insight into local culture.
Ziggy Beach
10 minutes' drive
Lively beach club with live music and an upbeat vibe. Great for relaxing with a drink or enjoying beach games.
Cenote Swim Night
10 minutes' drive
Evening swim events at local cenotes, featuring live music and a magical atmosphere for all ages.
Getting around
City Centre
Tulum32 min  ·  13.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM)62 min  ·  25.7 mi
Cozumel (CZM)89 min  ·  36.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Pets
Pets are allowed on request.
Number of rooms:
349
Property is also known as
hotel conrad tulum
conrad hotel tulum
conrad tulum rivera maya
the conrad tulum
conrad tulum all inclusive

Reviews and Ratings

Feedback about Conrad Tulum Riviera Maya from previous guests about their experience.
Review score
Based on 289 verified reviews
8.9/10
Great
85%
Recommend
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.3/10
Free Wi-Fi
7.5/10
Location
8.1/10
Staff
8.5/10
Value for money
7.4/10
Pros
Friendly staff
Stunning common spaces
Serene spa
Well-designed rooms
Good breakfast
Cons
Early pool restaurant closure
Separate tip requests
Guest reviews
based on 129 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Conrad Tulum Riviera Maya
What is the check-in and check-out time at Conrad Tulum Riviera Maya?
Check-in is at 15:00 and check-out is at 12:00.
What are some amenities available at Conrad Tulum Riviera Maya?
The hotel features an infinity pool, fitness centre, spa, children's club, and beach access.
How far is Conrad Tulum Riviera Maya from Cozumel International Airport?
The hotel is located 57 km from Cozumel International Airport.
What dining options are available at Conrad Tulum Riviera Maya?
The hotel includes 11 restaurants serving American, Caribbean, and Greek cuisine, as well as vegetarian and gluten-free options.
What room amenities can guests expect at Conrad Tulum Riviera Maya?
Rooms are equipped with air conditioning, a flat-screen TV, coffee machine, minibar, and free Wi-Fi.
What are the nearby attractions to Conrad Tulum Riviera Maya?
Nearby attractions include Tulum Archaeological Zone (22 km), Sian Ka'an Biosphere Reserve, and Gran Cenote.
Is parking available at Conrad Tulum Riviera Maya?
Free private parking is available on-site without reservation.
Does Conrad Tulum Riviera Maya have any special features for kids?
The hotel offers a kids' club, children's playground, and a children's pool.
What wellness facilities are provided at Conrad Tulum Riviera Maya?
Guests can enjoy spa services, including massages, beauty treatments, and fitness classes.
Is there a beach area at Conrad Tulum Riviera Maya?
The hotel has a private beach area with sun loungers and direct access to the ocean.
What languages are spoken by the staff at Conrad Tulum Riviera Maya?
The staff speaks English and Spanish.
How far is Conrad Tulum Riviera Maya from Tulum's city center?
The hotel is approximately 10 km from Tulum's city center.
What breakfast options are available at Conrad Tulum Riviera Maya?
Guests can enjoy buffet, continental, or American breakfast options for an additional charge.
Is there any entertainment available at Conrad Tulum Riviera Maya?
The hotel features activities such as live music performances, cycling, and water sports.

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Rooms and Guests2 Guests, 1 Room