"The ocean was wonderful. Secluded. Clean. Quiet. Wonderful service"
Ceren from United States
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"Every space in this paradise is done flawlessly."
LAGBP from United States
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"Had a great private beach that you're able to see fish and even stingrays!"
Monica Sandy from United States
The 5-star Conrad Tulum Riviera Maya hotel is located in Tulum, 2.5 km from the Chan Chemuyil, and offers an infinity pool. This comfortable hotel is 10 minutes' drive from the known Akumal Public Beach and provides guests with a Jacuzzi, a sauna, and a massage chair.
Location
The hotel offers a beachfront location in a beach area of Tulum. The Conrad Tulum Riviera Maya in Tulum is 3.5 km from the Aktun Chen Natural Park.
Nature lovers will appreciate proximity to the underground Aktun Chen Cave, which is about 15 minutes away by car.
Rooms
The air-conditioned rooms are fitted with air conditioning; such modern facilities as a flat-screen TV with satellite channels, and include private bathrooms with a separate toilet and a shower. Also, there is an individual safe, a mini fridge bar, tea and coffee making facilities provided. They feature bathrooms with a separate toilet and a shower as well as hair dryers and bath sheets. Conrad Tulum Riviera Maya hotel features rooms with views of the ocean.
Eat & Drink
Maratea restaurant offers Greek cuisine for dinner, while brunch can be enjoyed at Ultramar restaurant. This accommodation has a Greek restaurant for on-site dining with ocean views. Guests can quench their thirst in the coffee bar with their favourite drink. There is a restaurant serving Japanese food approximately 600 metres away.
Leisure & Business
At the smoke-free Conrad Tulum Riviera Maya fitness classes and spa therapy are available for an extra charge. This Tulum hotel has access to a shared beach featuring umbrellas and beach towels. Guests will appreciate snorkeling trips and bike tours arranged by the property. Relax after a long day with a head massage, a back massage, and a facial massage, or enjoy your time in a wellness centre. Conrad Tulum Riviera Maya hotel also provides meeting rooms for those arriving on business.
“Conrad Tulum Riviera Maya strikes me as a well-designed property that balances luxury with Tulum's natural beauty, with a family-friendly focus and a broadly appealing range of dining options. Its smaller, private beach offers an intimate experience, while Ceiba Club access elevates the stay with exclusive amenities. I see potential downsides in the a la carte dining prices, but overall, the attentive service and comprehensive facilities suggest a satisfying vacation.”
Emily RoseEditor-in-Chief at Luxuryhotels
Select your room type
Conrad Tulum Riviera Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Ocean View
2 persons
52 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room Tropical View
2 persons
52 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room Roll Shower Mobility Access
2 persons
52 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Conrad Tulum Riviera Maya offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Curtains
Show more
Dining Onsite
Conrad Tulum Riviera Maya offers an enticing selection of dining venues that celebrate both local and international flavors. From the romantic ambiance of Greek and Mexican cuisine to family-friendly Asian dishes, each restaurant is a destination of its own, promising guests a delightful culinary experience within a stunning setting.
Maratea
Greek
Ambiance
Modern, Romantic
Key Offerings
Indulge in a creatively crafted menu featuring vegetarian and gluten-free options, all within an intimate and stylish environment.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Autor
Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Delight in the rich flavors of Mexican cuisine with a variety of vegetarian options, designed to warm the heart and satisfy the palate.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Kengai
Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Experience the vibrant tastes of Asia with a focus on vegetarian dishes, perfect for families and couples alike in a contemporary setting.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Ukai
Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Enjoy an exquisite selection of sushi, with both vegetarian and vegan options available, all served in a welcoming atmosphere.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Arbolea
American, Mexican, International
Ambiance
Modern
Key Offerings
Start your day with a delightful array of continental and buffet breakfast selections, perfect for fueling up for a day of adventure.
Reservation
Not needed
Breakfast: 7 AM - 11 AM
Chiringuito Carbon
Mexican
Ambiance
Family friendly
Key Offerings
Savor authentic Mexican lunches and dinners, with a variety of vegetarian options that cater to all tastes.
Reservation
Not needed
Lunch: 11 AM - 6 PM, Dinner: 11 AM - 6 PM
Cafetal
American, International
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Gather with loved ones for breakfast, lunch, or dinner in a cozy atmosphere that reflects local culture and modern comfort.
Reservation
Not needed
Breakfast, Lunch, Dinner: 7 AM - 10 PM
Chiringuito Crudo
Caribbean
Ambiance
Family friendly
Key Offerings
Unwind with a refreshing brunch or lunch featuring Caribbean-inspired vegetarian delights, all while enjoying the vibrant beach atmosphere.
Reservation
Not needed
Brunch, Lunch: 11 AM - 6 PM
Ultramar Restaurante
Mexican
Ambiance
Family friendly, Modern
Key Offerings
Dine on a diverse menu that highlights vegetarian dishes, available all day to satisfy cravings at any hour.
Reservation
Not needed
Brunch, Lunch, Dinner: 11 AM - 10 PM
Chaak-Bar
American
Ambiance
Modern
Key Offerings
Enjoy a selection of craft cocktails during cocktail hour in a chic and inviting bar environment.
Reservation
Not needed
Cocktail hour: Hours vary
Ultramar Bar
Ambiance
Family friendly, Modern
Key Offerings
Socialize and relax during cocktail hour in a friendly bar atmosphere, perfect for post-adventure wind-down.
Reservation
Not needed
Cocktail hour: Hours vary
Chiringuito Leña
Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Share delightful brunch and lunch experiences featuring vegetarian, vegan, and gluten-free options, all set in cozy surroundings.
Reservation
Not needed
Brunch, Lunch: 11 AM - 6 PM
Location
Carretera Cancun Tulum 307, Tulum, ROO 77774,
Explore Tulum
Explore Tulum's Treasures
Top Attractions
Activities
Dining
Entertainment
Playa Chemuyil
10 minutes' walk
A pristine beach known for its tranquil waters and soft sand, ideal for relaxation and snorkeling.
Riviera Maya Golf Club
20 minutes' walk
An 18-hole championship golf course set in lush surroundings, perfect for avid golfers and newcomers alike.
Xcacel-Xcacelito
10 minutes' drive
A protected beach and turtle sanctuary, offering a serene escape and opportunities to see nesting turtles in season.
Cenote Santa Cruz
5 minutes' drive
A beautiful cenote known for swimming and snorkeling, surrounded by lush jungle and stunning rock formations.
Discover the local attractions near Conrad Tulum Riviera Maya
Venture through a variety of attractions near Conrad Tulum that showcase the natural beauty and culture of the area
Ideal for golfing enthusiasts: Riviera Maya Golf Club
Great for swimming and relaxation in a natural setting: Cenote Xunaan-Ha
Perfect for nature walks and wildlife observation: Aktun Chen Natural Park
Well suited to adventure seekers and cave exploration: Aktun Chen
Best for swimming and enjoying stunning natural formations: Cenote Media Luna
Suited for snorkeling in pristine waters: Aktun Chen Cenote
Ideal for art lovers and cultural experiences: Mexicarteakumal
Great for family-friendly outdoor activities: Parque Aventuras Mayas
Snorkeling at Xcacel Beach
10 minutes' drive
Thrilling snorkeling experience with vibrant marine life. Equipment rentals available on-site.
Yoga Retreats
15 minutes' drive
Relaxing yoga sessions offered at nearby studios, perfect for rejuvenation and stress relief.
ATV Adventures
10 minutes' drive
Exciting ATV tours through the jungle and cenotes, providing an adrenaline rush for adventure seekers.
Hacienda Dona Isabel
15 minutes' walk
Charming restaurant offering authentic Mexican cuisine, known for its colorful ambiance and signature margaritas.
Local Tastes
10 minutes' drive
Casual dining experience with fresh seafood and local dishes. Family-friendly with vegetarian options available.
La Nave Pizzeria
10 minutes' drive
Casual eatery famed for its wood-fired pizzas and relaxed atmosphere, ideal for families and groups.
Discover dining options near Conrad Tulum Riviera Maya
Savor delicious culinary options near Conrad Tulum that highlight local flavors and dining experiences
Perfect for enjoying a fusion of Japanese and Peruvian cuisine: Nikkei Mashua Restaurant
Casa de la Cultura
15 minutes' drive
Cultural center hosting art exhibits and live performances. Offers a unique insight into local culture.
Ziggy Beach
10 minutes' drive
Lively beach club with live music and an upbeat vibe. Great for relaxing with a drink or enjoying beach games.
Cenote Swim Night
10 minutes' drive
Evening swim events at local cenotes, featuring live music and a magical atmosphere for all ages.
Getting around
City Centre
Tulum 32 min · 13.1 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 62 min · 25.7 mi
Cozumel (CZM) 89 min · 36.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349
Reviews and Ratings
Feedback about Conrad Tulum Riviera Maya from previous guests about their experience.
Review score
Based on 675 verified reviews
8.6 /10
Great
81 %
Recommend
Cleanliness
9.1/10
Comfort
9.2/10
Facilities
9.4/10
Free WiFi
2.5/10
Location
8.2/10
Staff
8.5/10
Value for money
7.7/10
Pros
Friendly staff
Stunning common spaces
Serene spa
Well-designed rooms
Good breakfast
Cons
Early pool restaurant closure
Separate tip requests
Guest reviews
based on 114 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Conrad Tulum Riviera Maya
What is the check-in and check-out time at Conrad Tulum Riviera Maya?
Check-in is at 15:00 and check-out is at 12:00.
What are some amenities available at Conrad Tulum Riviera Maya?
The hotel features an infinity pool, fitness centre, spa, children's club, and beach access.
How far is Conrad Tulum Riviera Maya from Cozumel International Airport?
The hotel is located 57 km from Cozumel International Airport.
What dining options are available at Conrad Tulum Riviera Maya?
The hotel includes 11 restaurants serving American, Caribbean, and Greek cuisine, as well as vegetarian and gluten-free options.
What room amenities can guests expect at Conrad Tulum Riviera Maya?
Rooms are equipped with air conditioning, a flat-screen TV, coffee machine, minibar, and free Wi-Fi.
What are the nearby attractions to Conrad Tulum Riviera Maya?
Nearby attractions include Tulum Archaeological Zone (22 km), Sian Ka'an Biosphere Reserve, and Gran Cenote.
Is parking available at Conrad Tulum Riviera Maya?
Free private parking is available on-site without reservation.
Does Conrad Tulum Riviera Maya have any special features for kids?
The hotel offers a kids' club, children's playground, and a children's pool.
What wellness facilities are provided at Conrad Tulum Riviera Maya?
Guests can enjoy spa services, including massages, beauty treatments, and fitness classes.
Is there a beach area at Conrad Tulum Riviera Maya?
The hotel has a private beach area with sun loungers and direct access to the ocean.
What languages are spoken by the staff at Conrad Tulum Riviera Maya?
The staff speaks English and Spanish.
How far is Conrad Tulum Riviera Maya from Tulum's city center?
The hotel is approximately 10 km from Tulum's city center.
What breakfast options are available at Conrad Tulum Riviera Maya?
Guests can enjoy buffet, continental, or American breakfast options for an additional charge.
Is there any entertainment available at Conrad Tulum Riviera Maya?
The hotel features activities such as live music performances, cycling, and water sports.